By job
Automations for 911 Dispatchers
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
O*NET occupation: Public Safety Telecommunicators (43-5031.00). The software list and tasks below come from that record, not from guesswork.
Runs on software 911 Dispatchers already use
Matched through the tools this occupation is documented as using.
- DSSPTMade to order
DocuSign envelope completed → signed PDF filed in SharePoint + Teams post
Documents & e-signature$99 - OAITMade to order
Outlook inbox → AI triage into categories + urgent alert in Teams
Email triage & inbox$99 - ONCTMade to order
Outlook shared inbox → Claude draft reply saved in the thread + Teams ping
Email triage & inbox$199 - QBXTMade to order
QuickBooks weekly finance KPIs → Excel table + Microsoft Teams post
Reporting & dashboards$99
Software 911 Dispatchers use that we connect
- XMicrosoft Excel
- WMicrosoft Word
- OMicrosoft Outlook
- SPSharePoint / OneDrive
What we can build for 911 Dispatchers
The job’s documented tasks, most important first. Each is a request away.
- Provide emergency medical instructions to callers.Quote it
- Question callers to determine their locations and the nature of their problems to determine type of response needed.Quote it
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.Quote it
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.Quote it
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.Quote it
- Record details of calls, dispatches, and messages.Quote it
Something specific to how you work?
Describe the apps and the outcome. A fixed quote and a delivery date come back within one business day, and the build is yours to keep.
Request a build for 911 Dispatchers